Knowledgebase Set Up a VPN Connection on Windows 10

Set Up a VPN Connection on Windows 10

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Setting up a VPN connection on Windows 10 takes just a few steps.

1. Get your VPN credentials

Log in to your account on our website and open your VPN service to see your username, password, server address, and (for L2TP) the PSK key.

Your VPN credentials

2. Open Windows VPN settings

Click the Action Center icon in the system tray (bottom-right), then click VPN.

Action Center VPN

  1. In Network & Internet, select Add a VPN connection.

Add a VPN connection

3. Enter your connection settings

  • VPN provider: Windows (built-in)
  • Connection name: anything you like (e.g. POT VPN)
  • Server name or address: your server address from Step 1
  • VPN type: Automatic (or L2TP/IPsec with pre-shared key)
  • Type of sign-in info: User name and password
  • User name / Password: your POT VPN username and password from Step 1

Click Save.

Enter your VPN settings

4. Connect

Click the network icon in the system tray, select your VPN connection, and click Connect.

Connect to the VPN

Quick connect from the tray

Good to know: we recommend the L2TP protocol for its stronger encryption. Our VPN is built for low latency, so there's no benefit to leaving it on all the time — disconnect when you're done and use your normal internet as usual.

(Optional) Confirm the VPN routes through our network

  1. Back in Windows VPN settings, click Change adapter options.

Change adapter options

  1. Right-click your VPN connection and choose Properties.
  2. On the Networking tab, select Internet Protocol Version 4 (TCP/IPv4) and click Properties.
  3. Under Advanced → IP Settings, make sure Use default gateway on remote network is ticked, then click OK.

Use default gateway ticked

Your traffic is now routed through our network.

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