RDP / SSH Connection Refused Print

Brief

RDP / SSH Connection to our VPS Service is been limited to certain countries for security reasons due to some hacks / attacks such as brute force attack or rainbow Tables.

Problem

If you purchased a VPS from us and you noticed the following issue while your trying to access to RDP or SSH directly or via our panel console:

SSH

RDP

Cause

Your Country and / or ISP IP range is in the deny list in our firewall.

Solution

Submit a ticket to our networking department with your Country and ISP name and our networking staff will get your IP / Country / ISP whitelisted.

Submit a Ticket

Note: You must be logged in in order to contact our networking department.